These Terms shall constitute the entire agreement between ‘Mallorca Soul’, and the Client relating to the subject matter herein, and shall constitute a binding agreement. There is no verbal or written; representation, warranty, prior agreement, or description of services, other than as expressed herein.
The contract and booking are made with, and services will be provided by, Mallorca Soul. By booking a retreat, you agree to be bound by these Terms and Conditions, which govern this relationship, as well as the cancellation policy and limitations of liability. These Terms and Conditions affect your rights and designate the governing law and forum for the resolution of any and all disputes.
I will contact you in order to make arrangements and hold an intake session, to see whether our retreats as well as our coaching & healing methods suit you personally, and to determine and establish whether we will be able to help you.
If we both agree that our program suits your needs, we will send you an agreement.
A booking is accepted and becomes definite only from the date on which Mallorca Soul sends a confirmation email.
An email confirmation of a one-on-one retreat booking is a full guarantee that we have made the reservation for you and that it will take place.
Group retreats & workshops
An email confirmation of your booking a group retreat or workshop does not yet mean that your trip has been fully confirmed. Mallorca Soul advises you to refrain from purchasing non-refundable travel until you receive an email from our team confirming that the minimum required number of participants (6) has been reached.
Mallorca Soul is not responsible for any fees incurred due to currency exchange or fees charged by your credit card/bank for processing funds in another currency.
Mallorca Soul reserves the right to alter the prices of any of the travel arrangements shown on our website. You will be informed of the current price of the arrangement you wish to book, before your program and booking are confirmed.
Unless stated otherwise, the price of your travel arrangement includes each and all of the component parts described within your booking confirmation invoice.
Not included in the price of your travel arrangement are flights, transport, travel insurance, excess baggage charges, tipping and any food or drink or additional excursions or activities which are not confirmed as being part of your retreat arrangements. Additionally, any items or services purchased during a retreat are not included in the cost of your travel arrangement unless specifically stated.
You may book a retreat with a deposit (down payment) until 40 days prior to the retreat start date, after which full payment is required to secure your spot.
The remaining balance of your retreat payment is due 40 days before the retreat begins. We will notify you of the balance due date after your deposit has been processed.
If the final balance is not received by the due date, then your booking cannot be guaranteed and Mallorca Soul reserves the right to cancel your booking and forfeit your deposit.
Deposit payments can be transferred to another retreat taking place within one calendar year, if you notify us 40 days or more before the retreat start date.
You may only transfer your retreat deposit one time.
If a booking is made within less than 40 days, your deposit including full payment will be required at your initial sign up.
We break down payments into 2 for most of our retreats.
If the final balance is not received by the due date and there is no clear reason as to why, Mallorca Soul reserves the right to treat the Client’s booking as cancelled.
Please ensure Mallorca Soul is on your contact list so our emails don’t go to your junk folder!
Travel & Health Insurance
It is strongly recommended that the coverage be extended to include cancellation, curtailment, and all other expenses that might arise as a result of loss, damage, injury, delay or inconvenience occurring to the Client during travel. Mallorca Soul shall have no liability for loss, theft of or damage to baggage or personal effects.
The Client acknowledges that the cost of Mallorca Soul retreats do not include insurance and that the Client has been advised to obtain separate coverage at an additional cost.
Medical Conditions & Special Requirements
Mallorca Soul will do its best to meet special requests including dietary or physical limitations but such requests may not always be possible depending on the retreat, in which case Mallorca Soul reserves the right to refuse Clients with certain conditions.
Mallorca Soul will do its best to meet Client’s special requests including dietary requests, but such requests do not form part of the Contract and therefore Mallorca Soul is not liable for not providing these requests.
As a client, you MUST carry medical insurance. Medical facilities vary from country to country and Mallorca Soul will do its absolute best to bring you to a proper medical facility as needed, but makes no representations and gives no warranties in relation to the standard of such treatment.
To ensure that retreats run smoothly, Mallorca Soul needs to use personal information (such as name, address, special needs, health conditions, dietary requirements etc.) provided by Clients to Mallorca Soul, and also pass on such information to other outfitters/guides or suppliers involved in the operation of the retreat. Mallorca Soul will apply appropriate security measures to protect such personal data and will only pass on data that is applicable to outfitters or suppliers responsible for the retreat.
In the event that any term or condition contained herein is unenforceable or void by operation of law or as being against public policy or for any other reason, then such term or condition shall be deemed to be severed from this Agreement or amended accordingly, to such extent as is necessary as to allow all remaining Terms and Conditions to survive and continue as binding.
The Contract and these Terms and Conditions are subject to the laws of Spain.
Waiver Of Booking Conditions
These Booking Terms and Conditions may only be waived or amended by written mutual consent. When a Client completes, submits and makes the payment for booking their place for a retreat, they agree to accept all these conditions, and when the booking is accepted, Mallorca Soul agrees to carry out the obligations as defined therein.
Updating Of Terms & Conditions
Mallorca Soul reserves the right to update and/or alter these terms and conditions at any time, and it is the Client’s responsibility to be familiar with them. The latest terms and conditions may be found on the Mallorca Soul website.